Delivery Services
We offer three types of delivery, General, XL, and Christmas Tree, to the zip codes listed below. Most items we sell are available for delivery unless otherwise noted on the tag.
General Delivery - $15 (out of area $30)
This service is for items that weigh less than 40lbs and are no larger than 36” tall by 40” wide in total. If the order consists of mulch and/or soil, then up to six bags total of our largest size can qualify for the general delivery rate.
XL Delivery - $50 (out of area $75)
This service is for all larger orders and items requiring a team lift or our van to deliver.
Christmas Tree Delivery - $20 (out of area $40)
This service is for all Christmas trees and is available during the holiday season. One tree is included in the service and any additional tree 6 ft. or taller will be an additional $5 per tree to deliver.
Delivery Zip Codes
In-Area Zip Codes
40041, 40201, 40202, 40203, 40204, 40205, 40206, 40207, 40217, and, 40280Out of Area Zip Codes
40025, 40208, 40209, 40210, 40212, 40213, 40218, 40220, 40222, and, 40242Delivery Disclaimer
Payment for our delivery service is required prior to delivery. Deliveries are not scheduled at the time of payment. Our office staff will call to schedule delivery within one day of payment (excluding weekends).
The Plant Kingdom will take normal precautions while delivering your items; however, it is the homeowner’s responsibility to appropriately prepare the area and clear a path to the item(s) final location. The Plant Kingdom is not responsible for any damage that may result to any portion of the property during or after the delivery, nor do we provide clean up services. If you are in need of in-home/white glove delivery you should contact Store to Door, 502-376-4636, storetodoor.us
We do deliver the fountains we sell but prepping the area where the fountain will sit, including grading and electricity, is not a part of this service. We will only set-up fountains on a level surface. If the area is not prepared and level upon our arrival, our team will only be able to place the fountain and its parts nearby. If you need assistance preparing the area for the fountain, we would recommend calling an electrician or business offering home repair or grading services.
If the delivery is a gift, we must also have the contact information (including phone number) of the recipient to schedule the delivery.
We require permission from the purchaser to leave any item at the delivery address if no one is home to receive the delivery. The Plant Kingdom is not responsible for the item(s) once it/they has/have been left by our delivery team. If permission to leave the item(s) has not been given and no one is home to receive the delivery, then the item(s) will return to The Plant Kingdom. If the customer wishes for our team to re-deliver an additional delivery fee must be paid. The customer may also choose to pick up the item(s) rather than pay the additional fee, but the original delivery fee is non-refundable.
For Christmas Tree deliveries, please see our disclaimer in-store during the holiday season.
If it is necessary to cancel or reschedule your delivery, call 502-893-7333 before 8am on the day of delivery. If we are unable to answer, please leave a detailed message.
For any further questions, including this week’s delivery schedule openings, please contact us at 502-893-7333 or gardeninfo@plantkingdom.net or visit us in person during our business hours.
